FAQ - Frequently Asked Questions
FAQ - Frequently Asked Questions
1. Do I need an account to purchase?
Yes, you'll need to set up a free account on our learning platform (Moodle) before you can enrol. Don't worry, it's quick and easy!
2. How do I create an account?
Just click the Sign Up or Enrol button and follow the steps. We'll send you a confirmation email too (check your spam folder just in case).
3. How do I get into the course after signing up?
Once your account's set up and payment's sorted, just log in to Moodle and head to My Courses. You'll see your course ready to go.
4. How long do I get access to the course for?
For the bundle you'll have access for 1 year due to the group chat sessions and access to all the new modules. For one-off-courses you'll have ongoing access.
5. Can I use my phone or tablet?
Yes! Moodle works well on phones and tablets, and there's even a free app you can download if you prefer.
6. Do I have to be online at certain times?
No, it's all self-paced. You can jump in whenever it suits you and whenever you need it.
7. Is there a certificate at the end?
No formal certificate, this course is all about building your skills and confidence for Uni life, not ticking off assessments or qualifications.
8. What if I need help?
We're here for you. If you get stuck or have any questions, just email us at contact@neurodiversityatuniversity.com or click the Help link inside the course.
9. What's the difference between the bundle and the individual courses?
The bundle gives you access to all seven courses plus some awesome bonus resources at a discounted price. You can also just buy the courses separately if you're only interested in certain topics.
10. Do I get the bonuses if I only buy one course?
The bonuses are only included if you buy the full bundle. If you buy a single course, you'll get that course's content, but not the extra bonus goodies.
11. Is there a free section I can try first?
Yes! We've got a free section you can check out to get a feel for what the course is like.
12. Can I upgrade to the bundle later if I've already bought a course?
Absolutely. If you buy an individual course and later decide you want the whole bundle, just email us at contact@neurodiversityatuniversity.com and we'll sort you out with a discounted upgrade.
13. How do I keep up to date with discounts, specials and new releases?
If you'd like to keep informed about the new modules being created or for the specials and discounts, please create a free account by clicking 'Register Now'
For any other questions or concerns, please contact us